- RETURN POLICY - 

With Etam Paris, you can change your mind!

You may return an item (unworn and in its original packaging) within 14 days from the date you receive it.


For Paypal customers, you have the possibility to have your return costs refunded! Activate the Service by clicking here: https://www.paypal.com/returns

You will find a return slip in the original package explaining the process to follow. 

Shipping costs are not refundable.

Return the item to our warehouse and get your money back.

You may return the item(s) directly to our warehouse by Post, with the invoice attached.

Return shipping is at the customer’s expense unless it is due to an error on our side.

If you return an item to our warehouse, you will be refunded (no exchanges are possible).

Return address:
Online Return Service Etam
ZAC du Parc, rue Louis Blériot
77290 Compans
FRANCE

 

To print the return form, please click on the link:

https://web.global-e.com/Returns/portal

How long does it take to be reimbursed?

If you return the item to our warehouse, you will be reimbursed as soon as your package is received. Your bank account will be credited for the amount of the returned items via our secure payment partner Global-e. The procedure can take up to 14 business days.

You will receive an email confirming the refund.